Terms of Use

Effective Date: March 2026

Welcome to Mardel Hostels. By accessing or using www.mardelhostels.com (the “Website”), you agree to comply with and be legally bound by these Terms of Use (“Terms”). If you do not agree with any part of these Terms, you must not use this Website.

1. Acceptance of Terms

You agree that:

• Your use of the Website is lawful and complies with all applicable local laws; and
• These Terms govern your access and use of services offered through this Website, including room booking, payment, account registration, and related services.

2. Use of the Website

• You agree not to misuse the Website or services.
• You may not upload, transmit, or share any illegal, harmful, defamatory, or threatening material.
• Unauthorized use of the Website, including attempting to breach security, is prohibited.

3. Account Registration

To use certain features (like room booking and payment), you may need to create an account. You agree to:

• Provide honest and accurate information;
• Keep your password secure and private;
• Be responsible for all activity under your account.

4. Booking and Payments

• All room reservations are subject to availability and confirmation.
• You agree to pay all amounts due for bookings using the selected payment method.
• Prices and payment options may change without prior notice.

5. Changes to These Terms

We may revise these Terms from time to time. Continued use of the Website after changes means you accept the updated Terms.

Privacy Policy

At Mardel Hostels, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect:

• Personal data — name, phone number, email, student ID, payment information;
• Usage data — IP address, device type, browsing patterns on the Website;
• Communication data — messages you send to us via email or contact forms.

2. How We Use Your Information

We use personal data to:

• Process room bookings and payments;
• Communicate with you regarding your account and reservations;
• Improve the Website and services;
• Comply with legal obligations.

3. Cookies and Tracking

We may use cookies and similar technologies to improve user experience, measure usage, and personalize services. You may control cookies through your browser settings.

4. Data Sharing

We may share your information only with:

• Service providers helping us operate the Website;
• Authorities when required by law;
• Other parties with your consent.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect your data, but no online system is 100% secure.

6. Changes to Privacy Policy

We may update this policy. Updated versions will be posted on this Website with the effective date.